Introduction
This privacy policy explains how Sukses360 collects, uses, and protects information when you visit our website or work with us on a project. We keep data collection to the minimum we need to run the business and deliver great work.
By using our website you agree to the practices described here. If something isn't clear, get in touch and we'll walk you through it.
Information we collect
We only collect information you knowingly provide or that is strictly necessary for the site to function.
How we use your information
Your information is used to respond to enquiries, deliver projects, improve the website, and meet our legal and accounting obligations. It is never sold or rented.
Cookies & analytics
We use a small set of cookies to keep the site running smoothly and to understand how visitors use it. You can disable non-essential cookies in your browser at any time without affecting the core experience.
We use privacy-friendly analytics that do not build advertising profiles. Where third-party tools are used (for example, a form provider), they are covered by their own privacy policies which we can share on request.
Data sharing
We do not sell your data. We only share it with trusted vendors who help us run the business — for example, hosting, email delivery, or accounting — and only as much as they need to do their job.
We may also share information if required by law, court order, or to protect the rights and safety of Sukses360 and its clients.
Data retention
We keep project-related information for as long as needed to deliver the work and meet legal obligations, then we delete or anonymise it. Analytics data is retained only as long as it is useful, typically no more than 24 months.
Your rights
You can ask us at any time to confirm what data we hold about you, correct anything that is wrong, delete it, or export it in a portable format.
Security
We use reasonable technical and organisational measures to protect your information — encryption in transit, restricted access, and regular audits of the tools we rely on. No system is ever 100% secure, but we treat data like it's our own.
Changes to this policy
We may update this policy from time to time. When we do, we'll bump the 'Last updated' date at the top of the page and, for significant changes, reach out directly to anyone materially affected.
Contact
Questions about this policy, or want to exercise one of your rights? Email hello@sukses360.com and we'll get back to you within one business day.